Privacy Policy

At Dude Bros Window Cleaning & Pressure Washing (“we,” “our,” or “us”), your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We collect personal information to provide you with a better service experience and to respond to inquiries, process quotes, and manage appointments.

Information You Provide to Us:

Contact Form Information: Name, email address, phone number, home size (square footage), message content.
Communication Data: When you call, email, or text us, we may retain that communication.
Payment Information: If applicable, billing details and limited payment data may be collected and processed through a secure third-party processor.

Information Collected Automatically:

Usage Data: IP address, browser type, device info, time of visit, and pages visited.
Cookies & Analytics: We may use cookies and tools like Google Analytics to understand how visitors interact with our site.

2. How We Use Your Information

We use your information to:

Provide quotes and schedule services
Respond to inquiries and customer support requests
Improve website functionality and user experience
Send updates, promotions, or service reminders (with your consent)
Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data in the following limited cases:

Service Providers: Trusted vendors who assist in website hosting, payment processing, marketing, or scheduling
Legal Requirements: If required by law, subpoena, or government request
Business Transfers: In the case of a merger, acquisition, or sale of assets

4. How We Protect Your Information

We implement a variety of security measures to safeguard your data:

SSL encryption on our website
Restricted access to data
Secure storage practices
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute protection.

5. Your Choices & Rights

You have the right to:

Access, update, or delete your personal data
Opt-out of marketing communications
Request information on how your data is used

To exercise your rights, contact us at dudebroservices@gmail.com.

6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children. If we learn we’ve collected personal data from a child, we will delete it promptly.

7. Third-Party Links

Our website may include links to third-party sites (e.g., Google reviews). We are not responsible for the privacy practices or content of those external sites.

8. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated effective date. Continued use of our site or services after changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Dude Bros Services